The Condado Plaza Hotel | City stay in San Juan | Book Now

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Key details

About the Hotel

999 Ashford Avenue, San Juan, Puerto Rico, 907

Near Condado Beach

Perfect

7.1

7.4

/10

3.2

2.7

Loved by guests

Friendly staff
Clean property
Spacious rooms
Beach access
Multiple pools

"Loved the two sides of the property with the crashing waves on one side and the calm beach on the other!"

Geoff from United States

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"Make sure you book an ocean view room to get the best experience while you're there, the view is spectacular and you won't regret it"

Jose A from Puerto Rico

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"It was my first time going to Puerto Rico the people was friendly and very welcoming I had the room with the ocean view and balcony in which I recommend you book I woke every morning to the sounds of the ocean the beach was amazing the water was calm and warm sand was clean and almost white the only thing I could say was bad but got taken care of quickly was the room refrigerator the bottom of the door rusted and the door came off told the front desk and in the matter of minutes was replaced with no problem again everything was amazing and I will be back for another stay soon"

Andre from United States

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Location

The Condado Plaza Hotel is located a short walk from Condado and five minutes from Old San Juan, making it an accessible choice for exploring the area. It is also a brief distance from the Convention Center and Luis Muñoz Marín International Airport. For those seeking adventure, the El Yunque Rain Forest is just a 45-minute drive away.

Accommodations

The hotel offers 572 rooms in the Ocean Tower, featuring floor-to-ceiling windows and private balconies with ocean or city views. Guests can upgrade to suites with full kitchens, spacious dining areas, and amenities like wet bars. The spacious one-bedroom suites provide 544 square feet of living space with oversized bathrooms and additional conveniences.

Dining Options

The Condado Plaza Hotel presents diverse dining choices, starting with fresh-brewed Starbucks Coffee. The Aqua Bar by the pool serves refreshing cocktails and unique specialty drinks. Guests can also grab quick bites at Viaggi Grab-'N-Go for convenient snacks and drinks.

Amenities

The hotel boasts multiple pools, including a family-friendly option with a swim-up bar. Guests can relax on the beach just steps from the hotel or participate in various water sports. Valet and self-parking options are available for convenience.

Family-Friendly Features

The Condado Plaza Hotel offers family rooms designed to accommodate larger groups comfortably. These rooms include private balconies, mini-fridges, and microwaves for extra convenience. The location provides easy access to family-friendly attractions in San Juan.

Highlights

Location: five-minutes from Old San Juan

Rooms: 572 rooms in the Ocean Tower

Amenities: multiple pools and swim-up Aqua Bar

Dining: fresh-brewed Starbucks Coffee

Must-do experiences

Visit La Placita de Santurce for vibrant local art and music.
Try the mofongo at La Cueva, a must-have local dish.
Spend an afternoon at El Yunque Rainforest for stunning views.
Explore the historic forts of Castillo San Felipe del Morro.
Stroll through the San Juan Arts District for hidden galleries.

See hotel location on map

Guest Emotional Experience

Shine on SocialsDouble the Views

“Loved the two sides of the property with the crashing waves on one side and the calm beach on the other!”

Geoff from United States

Perfect for Finding FriendsVibrant pool

“The pool has a great vibe with tropical music playing and the staff is friendly and works hard.”

Christine from United States

Away at HomeFeels like home

“It really is my go to hotel when visiting the island.”

AKA77056 from United States

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

King Room BathTub Disability Access

2 persons

36 m²

1 King-size bed

Heating

Balcony

room details

Queen Room Balcony Bay View

2 persons

29 m²

2 King Size Beds

Heating

Balcony

room details

Junior King Suite Balcony

2 persons

39 m²

1 King-size bed

Heating

Balcony

room details

Queen Room Balcony Oceanfront

2 persons

36 m²

2 King Size Beds

Heating

Balcony

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Jacuzzi
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

The Condado Plaza Hotel presents an enticing array of dining experiences that cater to diverse palates. From vibrant Italian classics to innovative Asian dishes, guests can enjoy a culinary journey while soaking in the refreshing island ambiance, making every meal a memorable occasion.

The Condado Plaza Hotel San Juan Restaurant photo

CAFE CARIBE

Italian

Ambiance

Family-friendly dining with a casual and welcoming atmosphere.

Key Offerings

Relish traditional Italian favorites, served in a vibrant setting perfect for families and gathering with friends.

Reservation

06:00 - 22:00 (Monday to Thursday, Sunday); 06:00 - 23:30 (Friday and Saturday)

STARBUCKS

Coffeehouse

Ambiance

A cozy spot ideal for a quick break or a casual meet-up.

Key Offerings

Choose from a selection of gourmet coffee, sandwiches, salads, and freshly baked pastries to satisfy any craving.

Reservation

06:00 - 15:00 (Daily)

TRAVEL TRADERS STORE GRAB N GO

International

Ambiance

Casual grab-and-go dining option, perfect for travelers in a hurry.

Key Offerings

Convenience meets variety with a selection of quick bites designed for those on the move.

Reservation

Hours vary.

AQUA BAR

Cocktails & Snacks

Ambiance

Relaxing poolside setting with ocean breezes and a laid-back vibe.

Key Offerings

Sip on refreshing specialty drinks like the traditional Mojito while enjoying light snacks.

Reservation

Hours vary.

NOODLE BAR

Asian

Ambiance

Casual dining with a focus on innovative, flavorful dishes.

Key Offerings

Experience a creative menu inspired by Asian cuisine in a relaxed setting.

Reservation

Hours vary.

PIKAYO

Fine Dining

Ambiance

Elegant and sophisticated atmosphere, perfect for special occasions.

Key Offerings

An extensive wine list paired with gourmet dishes crafted by renowned Chef Wilo Benet.

Reservation

Recommended

Hours vary.

Location

999 Ashford Avenue, San Juan, Puerto Rico, 907

Map view

999 Ashford Avenue, San Juan, Puerto Rico, 907

City landmarks

Landmark

Condado Lagoon

1.3 km

Convention Centre

Puerto Rico Convention Center

1.7 km

Landmark

Fort San Jeronimo

1.0 km

Museum

Museum of Art of Puerto Rico

2.1 km

Landmark

Plaza Ventana del Mar

750 m

Church

Our Lady of Lourdes Chapel

650 m

Museum

Contemporary Art Museum

2.0 km

Landmark

Ashford Avenue

750 m

Landmark

Condado

1.1 km

Market

La Plaza del Mercado de Santurce

1.9 km

Park

Munoz Rivera Park

1.5 km

Museum

Museum of Art Comtemporary of Puerto Rico

2.0 km

Landmark

Fortin de San Jeronimo del Boqueron

990 m

Landmark

San Juan Bay Marina

1.0 km

Square

La Placita de Santurce

1.9 km

Landmark

Miramar

1.4 km

Castle

Castillo de San Cristobal

3.3 km

Landmark

Luis Munoz Rivera Park

1.3 km

Church

Stella Maris Roman Catholic Church

1.5 km

Bridge

Dos Hermanos Bridge

700 m

Landmark

Balneario El Escambron

1.6 km

Landmark

Old San Juan

3.7 km

Landmark

Luis A. Ferre Performing Arts Center

2.0 km

Landmark

Laguna del Condado

990 m

Park

Sixto Escobar Park

2.1 km

Public Building

Comederia

980 m

Landmark

Playa El Escambron

1.7 km

Landmark

MADMi/Museum of Art and Design of Miramar

990 m

Nearby

Condado Beach

370 m

Beach

Playita del Condado

150 m

Restaurants

Star Bucks

20 m

999 Cond Ashford Plz

Cafe Caribe

1.0 km

999 Ave Ashford

Crepe Maker

1.1 km

902 Avenida Ashford

La Marqueta

80 m

1005 Ave Ashford Condado Beach

Jose Enrique

240 m

1021 Ave Ashford

Waikiki

280 m

1025 Cond Ashford Plz Condado

Surf Caffe

400 m

1043 Ave Ashford (Plaza Alberto Escudero; by Serafina Beach Hotel)

aMare Restaurant

430 m

1045 Ave Ashford

New Taste

470 m

1051 Ashford Avenue

Explore San Juan

Local Highlights

Condado Lagoon

16 minutes walking

A beautiful natural lagoon perfect for kayaking, paddleboarding, and birdwatching, offering scenic views and tranquil spots.

Puerto Rico Convention Center

20 minutes walking

A major site for events and conventions featuring modern architecture. Explore art installations in the surrounding area.

Fort San Jeronimo

13 minutes walking

A historic fort with stunning ocean views, showcasing Puerto Rico's colonial history. Ideal for a leisurely stroll.

Museum of Art of Puerto Rico

25 minutes walking

A vibrant museum featuring Puerto Rican art and rotating exhibitions. Free admission on certain days enhances the experience.

Condado Beach Water Sports

5 minutes walking

Thrilling water sports await at Condado Beach, including jet ski rentals and parasailing for an adrenaline rush.

Yoga on the Beach

5 minutes walking

Relaxing beachside yoga sessions help rejuvenate your spirit. Classes are available daily and cater to all skill levels.

Jose Enrique

3 minutes walking

Casual eatery known for fresh Puerto Rican cuisine. Signature dishes include mofongo and fresh seafood. Reservations recommended.

Cafe Caribe

13 minutes walking

Charming café offering Caribbean dishes with a local twist. Enjoy coffee and fresh juices in a relaxed atmosphere.

La Marqueta

1 minute walking

A vibrant market featuring local street food and fresh produce. A perfect spot for a quick bite and local flavors.

La Placita de Santurce

25 minutes walking

Lively marketplace at night with live music and dancing. A great destination for families and night owls alike.

San Juan Bay Marina

13 minutes walking

A picturesque marina offering waterfront bars and live events. Perfect for enjoying sunsets and a vibrant atmosphere.

Getting around

City Centre

San Juan14 min · 1.1 km

Airports

Fernando Luis Ribas Dominicci Airport (SIG)35 min · 2.9 km

Luis Munoz Marin International Airport (SJU)18 min · 11.4 km

Train

Sagrado Corazon Station6 min · 3.5 km

Underground

Sagrado Corazon Metro Station6 min · 3.5 km

Hato Rey7 min · 4.2 km

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Property information and rules

Check-in

from 16:00-23:00

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at USD 25.65 per day.

Internet

High-speed internet access is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2008

Number of floors:

Number of rooms:

570

Former name

Conrad San Juan Condado Plaza

Questions of the users

About The Condado Plaza Hotel

Are the swimming pools currently available for use?

20 November 2024

The pools are temporarily closed following the recent executive order.

What options do guests have for meals and dining at the hotel?

5 December 2024

The hotel does not offer an all-inclusive package. Dining is available but not included in the room rate.

How accessible is the beach from the hotel, and are the pools operational during the day?

12 February 2025

The pools are currently open during limited hours: from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends.

How far is the Condado Plaza Hotel from the cruise port?

18 January 2025

The hotel is conveniently located just a five-minute drive from the cruise port.

Can registered guests store their luggage at the pool area both before check-in and after check-out?

7 March 2025

Yes, there is luggage storage available for registered guests.

Is it possible to walk to nearby shops and restaurants from the hotel?

22 January 2025

Absolutely, the hotel is within walking distance to a variety of shops and restaurants.

Does the hotel provide shuttle services to the airport or cruise port?

10 April 2025

The hotel does not offer shuttle transportation but is close to both the airport and cruise port.

Are there limitations on the hours of operation for the bars and restaurants at the hotel?

1 February 2025

Due to a recent executive order, the hotel is operating with limited services, and the pool is open from 8:00 AM to 6:00 PM, with a curfew still in effect.

Is breakfast available on-site for guests?

14 March 2025

Breakfast is not included in the room rate, but it is available for purchase directly at the food and beverage outlet.

Are there any ongoing renovations at the hotel that guests should be aware of?

25 February 2025

There are planned renovations, but currently, the resort fee is waived due to limited restaurant hours and pool access.

What fees should guests expect during their stay, and how are they processed?

9 May 2025

There is a non-refundable daily resort fee of $38.15, and an incidental hold of $80 per night per room applies at check-in.

Does the hotel have a swim-up bar for guests to enjoy?

27 April 2025

Yes, there is a swim-up bar at the main pool, operating until 6 PM on weekdays and until 8 PM on weekends.