Are the swimming pools currently available for use?
20 November 2024
The pools are temporarily closed following the recent executive order.
75 photos
THE CONDADO PLAZA HOTEL, San Juan – A Smart Stay in the City
159US$
Reserve directly with us
Up to 10% cheaper
than with Booking.com
Key details
About the Hotel
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
- Near Condado Beach
Very good
7.0
7.5
3.1
2.6
Loved by The Condado Plaza Hotel guests
"Loved the two sides of the property with the crashing waves on one side and the calm beach on the other!"
"Make sure you book an ocean view room to get the best experience while you're there, the view is spectacular and you won't regret it"
"It was my first time going to Puerto Rico the people was friendly and very welcoming I had the room with the ocean view and balcony in which I recommend you book I woke every morning to the sounds of the ocean the beach was amazing the water was calm and warm sand was clean and almost white the only thing I could say was bad but got taken care of quickly was the room refrigerator the bottom of the door rusted and the door came off told the front desk and in the matter of minutes was replaced with no problem again everything was amazing and I will be back for another stay soon"
Amenities
The Condado Plaza Hotel boasts a
Rooms
The hotel offers contemporary guest rooms and spacious suites, each with floor-to-ceiling windows and various balcony options. Upgrades include suites featuring full kitchens, wet bars, and living areas for added comfort. Oceanfront penthouse suites provide expansive views and luxurious amenities like whirlpool tubs.
Location
Situated in the heart of San Juan, the hotel is within walking distance of the Condado area and just five minutes from Old San Juan. Guests can reach the Luis Muñoz Marín International Airport in minutes. A short 45-minute drive leads to the El Yunque Rain Forest, adding adventure to any stay.
Dining
Dining options include the casual
Family-Friendly Accommodations
The Condado Plaza Hotel is suitable for families with spacious rooms that include options for multiple beds and private balconies. Family rooms come equipped with wet bars and microwaves for convenience. Children will find plenty of activities to enjoy in this welcoming environment.
Highlights
Location: minutes from the Convention Center
Location: short walk from Condado
Rooms: private balconies with ocean views
Dining: Aqua Bar & Starbucks onsite
Must-do experiences
- Visit La Placita de Santurce for vibrant local art and music.
- Try the mofongo at La Cueva, a must-have local dish.
- Spend an afternoon at El Yunque Rainforest for stunning views.
- Explore the historic forts of Castillo San Felipe del Morro.
- Stroll through the San Juan Arts District for hidden galleries.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
King Room BathTub Disability Access
2 persons
390 sq. feet
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Bay View
2 persons
315 sq. feet
2 King Size Beds
Heating
Balcony
room details
Junior King Suite Balcony
2 persons
420 sq. feet
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Oceanfront
2 persons
390 sq. feet
2 King Size Beds
Heating
Balcony
room details
Show all roomsLess
Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
The Condado Plaza Hotel presents an enticing array of dining experiences that cater to diverse palates. From vibrant Italian classics to innovative Asian dishes, guests can enjoy a culinary journey while soaking in the refreshing island ambiance, making every meal a memorable occasion.
CAFE CARIBE
Italian
Ambiance
Family-friendly dining with a casual and welcoming atmosphere.
Key Offerings
Relish traditional Italian favorites, served in a vibrant setting perfect for families and gathering with friends.
Reservation
No
06:00 - 22:00 (Monday to Thursday, Sunday); 06:00 - 23:30 (Friday and Saturday)
STARBUCKS
Coffeehouse
Ambiance
A cozy spot ideal for a quick break or a casual meet-up.
Key Offerings
Choose from a selection of gourmet coffee, sandwiches, salads, and freshly baked pastries to satisfy any craving.
Reservation
No
06:00 - 15:00 (Daily)
TRAVEL TRADERS STORE GRAB N GO
International
Ambiance
Casual grab-and-go dining option, perfect for travelers in a hurry.
Key Offerings
Convenience meets variety with a selection of quick bites designed for those on the move.
Reservation
No
Hours vary.
AQUA BAR
Cocktails & Snacks
Ambiance
Relaxing poolside setting with ocean breezes and a laid-back vibe.
Key Offerings
Sip on refreshing specialty drinks like the traditional Mojito while enjoying light snacks.
Reservation
No
Hours vary.
NOODLE BAR
Asian
Ambiance
Casual dining with a focus on innovative, flavorful dishes.
Key Offerings
Experience a creative menu inspired by Asian cuisine in a relaxed setting.
Reservation
No
Hours vary.
PIKAYO
Fine Dining
Ambiance
Elegant and sophisticated atmosphere, perfect for special occasions.
Key Offerings
An extensive wine list paired with gourmet dishes crafted by renowned Chef Wilo Benet.
Reservation
Recommended
Hours vary.
The Condado Plaza Hotel Location
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
Map view
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
City landmarks
Landmark
Condado Lagoon
4200 ft
Convention Centre
Puerto Rico Convention Center
1.1
mi
Landmark
Fort San Jeronimo
3400 ft
Museum
Museum of Art of Puerto Rico
1.3
mi
Landmark
Plaza Ventana del Mar
2500 ft
Church
Our Lady of Lourdes Chapel
2300 ft
Museum
Contemporary Art Museum
1.2
mi
Landmark
Ashford Avenue
2500 ft
Landmark
Condado
3800 ft
Market
La Plaza del Mercado de Santurce
1.2
mi
Park
Munoz Rivera Park
5100 ft
Museum
Museum of Art Comtemporary of Puerto Rico
1.2
mi
Landmark
Fortin de San Jeronimo del Boqueron
3300 ft
Landmark
San Juan Bay Marina
3400 ft
Square
La Placita de Santurce
1.2
mi
Landmark
Miramar
4500 ft
Landmark
Luis Munoz Rivera Park
4300 ft
Church
Stella Maris Roman Catholic Church
4800 ft
Castle
Castillo de San Cristobal
2.1
mi
Bridge
Dos Hermanos Bridge
2300 ft
Landmark
Balneario El Escambron
5200 ft
Landmark
Luis A. Ferre Performing Arts Center
1.2
mi
Landmark
Old San Juan
2.4
mi
Landmark
Laguna del Condado
3300 ft
Park
Plaza Antonia Quinones
5000 ft
Landmark
Playa El Escambron
1.0
mi
Square
La Placita
1.2
mi
Landmark
MADMi/Museum of Art and Design of Miramar
3300 ft
Nearby
Condado Beach
1300 ft
Beach
Playita del Condado
500 ft
Restaurants
Denny's
2300 ft
999 Ave Ashford Condado Plaza Hilton
La Marqueta
300 ft
1005 Ave Ashford Condado Beach
Cafe Caribe
3400 ft
999 Ave Ashford
Crazy Pulpo
500 ft
1025 Ave Ashford
Jose Enrique
800 ft
1021 Ave Ashford
Waikiki
1000 ft
1025 Cond Ashford Plz Condado
aMare Restaurant
1500 ft
1045 Ave Ashford
Aqua Restaurant
1500 ft
1045 Cond Ashford Plz
Explore San Juan
Local Highlights
Condado Lagoon
16 minutes walking
A beautiful natural lagoon perfect for kayaking, paddleboarding, and birdwatching, offering scenic views and tranquil spots.
Puerto Rico Convention Center
20 minutes walking
A major site for events and conventions featuring modern architecture. Explore art installations in the surrounding area.
Fort San Jeronimo
13 minutes walking
A historic fort with stunning ocean views, showcasing Puerto Rico's colonial history. Ideal for a leisurely stroll.
Museum of Art of Puerto Rico
25 minutes walking
A vibrant museum featuring Puerto Rican art and rotating exhibitions. Free admission on certain days enhances the experience.
Jose Enrique
3 minutes walking
Casual eatery known for fresh Puerto Rican cuisine. Signature dishes include mofongo and fresh seafood. Reservations recommended.
Cafe Caribe
13 minutes walking
Charming café offering Caribbean dishes with a local twist. Enjoy coffee and fresh juices in a relaxed atmosphere.
La Marqueta
1 minute walking
A vibrant market featuring local street food and fresh produce. A perfect spot for a quick bite and local flavors.
La Placita de Santurce
25 minutes walking
Lively marketplace at night with live music and dancing. A great destination for families and night owls alike.
San Juan Bay Marina
13 minutes walking
A picturesque marina offering waterfront bars and live events. Perfect for enjoying sunsets and a vibrant atmosphere.
Getting around
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Property information and rules
Check-in
from 16:00-23:00
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 25.65 per day.
Internet
High-speed internet access is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2008
Number of floors:
10
Number of rooms:
570
Former name
Conrad San Juan Condado Plaza
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Pros
Pool with slide
Swim-up bar
Comfortable beds
Friendly staff
Small beach
Cons
Dirty rooms
Weak water pressure
Defective elevator
Guest reviewsOpen reviewsQuestions of the users
About The Condado Plaza Hotel
What options do guests have for meals and dining at the hotel?
5 December 2024
The hotel does not offer an all-inclusive package. Dining is available but not included in the room rate.
How accessible is the beach from the hotel, and are the pools operational during the day?
12 February 2025
The pools are currently open during limited hours: from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends.
How far is the Condado Plaza Hotel from the cruise port?
18 January 2025
The hotel is conveniently located just a five-minute drive from the cruise port.
Can registered guests store their luggage at the pool area both before check-in and after check-out?
7 March 2025
Yes, there is luggage storage available for registered guests.
Is it possible to walk to nearby shops and restaurants from the hotel?
22 January 2025
Absolutely, the hotel is within walking distance to a variety of shops and restaurants.
Does the hotel provide shuttle services to the airport or cruise port?
10 April 2025
The hotel does not offer shuttle transportation but is close to both the airport and cruise port.
Are there limitations on the hours of operation for the bars and restaurants at the hotel?
1 February 2025
Due to a recent executive order, the hotel is operating with limited services, and the pool is open from 8:00 AM to 6:00 PM, with a curfew still in effect.
Is breakfast available on-site for guests?
14 March 2025
Breakfast is not included in the room rate, but it is available for purchase directly at the food and beverage outlet.
Are there any ongoing renovations at the hotel that guests should be aware of?
25 February 2025
There are planned renovations, but currently, the resort fee is waived due to limited restaurant hours and pool access.
What fees should guests expect during their stay, and how are they processed?
9 May 2025
There is a non-refundable daily resort fee of $38.15, and an incidental hold of $80 per night per room applies at check-in.
Does the hotel have a swim-up bar for guests to enjoy?
27 April 2025
Yes, there is a swim-up bar at the main pool, operating until 6 PM on weekdays and until 8 PM on weekends.Next best alternative
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